Shop & Patio Supervisor

Full-time Shop & Patio Supervisor Love great food, great people, and creating memorable experiences? We're looking for a Shop & Patio Supervisor to join the team at Flute & Fromage. Job Title: Shop & Patio Supervisor Reports To: Shop Owner / General Manager Location: Whistler Village, BC (Flute & Fromage on the Village Stroll) Hours: Full time 35-40 hours per week Compensation: $26.00 per hour + tips The Shop & Patio Supervisor at Flute & Fromage oversees daily boutique retail operations and guest service on our licensed, mountain-view après patio. This is a supervisory role—reporting directly to the Owner and General Manager—focused heavily on team leadership and premium customer service. While expert product knowledge is a wonderful bonus, a passion for learning on the job is highly valued. Core Responsibilities Team Leadership: Supervise, coach, and support full-time and part-time staff. Guest Experience: Provide exceptional service, helping guests select curated cheese boards, small plates, and wine pairings. Patio Management: Oversee operations on the licensed, heated outdoor patio to maintain a comfortable, high-end vibe. Retail & Rentals: Coordinate in-store sales alongside our specialized raclette and fondue equipment rental kits. Catering & Events: Assist with logistics for private, educational, and corporate catering orders. Daily Operations: Execute opening/closing duties, manage cash drawers, and ensure flawless shop presentation. Key Requirements Housing Status: Must have independent, secured housing in the Whistler region (staff accommodation is not provided). Experience: 1–2 years of supervisory experience in a busy restaurant, retail, or hospitality setting. Product Knowledge: Prior knowledge of cheese and wine is not required, but is highly valued. (We will fully train the right leader!). Location & Status: Currently based in Whistler with a valid Canadian work permit. Certifications: Valid Food Safe Certificate Level 1 and Serving It Right Certificate required prior to starting. Flexibility: Ability to work a variety of shifts, including weekends and holiday periods, no late nights. Email your resume to: info@fluteandfromage.com

1-2 years supervisory experience, valid Canadian work permit, Food Safe Level 1 and Serving It Right, secured housing in Whistler